Enter the email address you have registered. Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Open the Discovery Plus app. * For Samsung Supplies information go to: * For S.T.A.R. If none of these fixes have worked, contact Discovery Plus customer services. Whatever device youre using to stream Discovery Plus, whether its a computer, phone, or any other device, try restarting it. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. iPhone v. Android: Which Is Best For You? Sometimes, but rarely, there might be an issue with the DNS server you're using. Restart your device and/or reset the router. iPhone v. Android: Which Is Best For You? You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. These issues could be due to a problem on your end or with the Discovery Plus servers. Uninstalled and reinstalled and still not opening! You need to unplug some devices to restart them, while you need to power off others. Can't Access Discoveryplus - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. Discovery Communications In fact, uninstalling and reinstalling the app doesnt work either. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. Removed the Discovery+ channel from my Roku. You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. No streaming platform is safe from glitches and issues, especially not in the beginning. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Buffering, Freezing, and Black Screen Issues . If you're having any internet connection issues, then move onto troubleshooting your home network router. Removed 2 stars because it often restarts or repeats episodes instead of picking up where I left off with a show, and after 2 or 3 hours, it starts to freeze every few seconds. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. Step 1: Press the Home button five times. That seems silly. How to get 6 months of Discovery Plus with Verizon. Restarting Password does not meet security standards. Not to mention, his altruistic endeavours related to social work. Is Google Drive Downor Is It Just You? Video Streaming App Website Something else. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. Go back to whatever you were binging on. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. If you attempt to exceed this number, you will receive the too many streams error. all of a sudden? If you're a fan of The Apprentice, we've got great news for you. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. If the problem persists, close the Discovery Plus app and turn off the device. This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. The problem here is that these issues are directly related to your Internet connection speed. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. No, There Isn't a ChatGPT Windows ClientIt's Malware. Readers like you help support MUO. MakeUseOf MWC Awards 2023: The Best Tech in Show. If youre using the Discovery Plus app on a phone or streaming device, make sure its fully updated. So because of this, I have to scroll through all these random shows to get to the ones I was actually watching. This app may share these data types with third parties. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Method 2: Log in with username and password 6.4K subscribers in the DiscoveryPlus community. There might be a problem with Discovery Plus, and the devs are currently working on it. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. Check your computer for malware. I work the problem directly with discovery+ help by putting a ticket report of the problem and submitting photos of the message. Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. Choose " Subscriptions ". Last checked 36 secs ago. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. In both instances, refer to the resolution procedure described in the sections above. Make sure to provide them with information on what you were trying to watch, the device you're using, and the version of the app you're currently using. Leave the devices disconnected for a minimum of two minutes. Disable your ad-blocker or VPN. Try these tips to see if you can get things up and running again. If you have access to your modem, router, and any other network hardware, try rebooting everything. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. Reopen your Discovery+ app and try to play the content again. Step 5: After a few . Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. Register Your Account. Slack has 30+ years' experience writing about technology. Having the same problem. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Power back on your device by pressing the sleep/wake button. Pick discovery+. Here's how you can do this: First, try to reload the page in your browser. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. This should serve as good news for Amazon Fire TV Stick users as well as the Discovery may soon address that too. There are multiple ways to cancel your Discovery Plus subscription based on the devices you use. Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. Free standard shipping, exclusive offers and financing options. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discovery's . I have a problem with Discover Are you also having issues? ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. What Causes Discovery Plus to Freeze or Crash? With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. When things go wrong, the Twitterverse knows. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. Any ideas? With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . Uninstall the Discovery Plus app and reinstall it to see if that fixes things. Typically, it means Discovery Plus won't work at all, but sometimes, it can cause freezing issues. Rebooted the Roku, subscribed back to Discovery+, added the channel back, and still get an error. Its pretty annoying :(. Rating 4.9/5. Get the Latest Tech News Delivered Every Day. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. Manufacturer support & warranty resources. Disable the ad-blocker or any other browser . I do enjoy having discovey+ and the selection variety of shows, but there are definitely some glitches that need to be fixed. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Want to know more about us? A place to discuss the discovery+ streaming service! Completely delete it, download it again, and reinstall it. Please help us improve by selecting a reason below. I have the same issue. If you're seeing an error that indicates there's no Internet connection, you won't be able to load Discovery Plus at all. Sign out and back into your Discovery+ account. The only way I know to fix the issue is to close discovery+ and restart it. Here's how to tell. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. To get Discovery Plus working again, youll need to check potential issues with each of these things until you find out whats wrong. 1. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. First, you should close the app completely and relaunch it. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport Re: Can't log into Discovery Plus Log into your Roku account via https://my.roku.com/account/subscriptions. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. Why. Till then stay tuned for more info. Savor your favorite shows on your schedule! Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. S.E. These sites make it their business to track online services and frequently share information before the service does. Hopefully, the Discovery Plus app is now working properly for you. Getting both of the ad-supported versions totals $14.98 per month . Just drag the text your bookmarks bar : Down Right Now? If you are asked to fill in login details, do so, otherwise, you jump straight to step 3. On a web browser, go to Account > Cancel > Cancel Subscription. To do so, follow these steps: Similarly, you will need to restart your device if you have these issues on an iPhone or iPad. First, make sure your Internet connection is up and running. Check Discovery Plus Servers. The uninstallation was a success. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Learn how the long-coming and inevitable shift to electric impacts you. 1. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? The Lacking Security Issues That Will Sour Your Discovery Plus Experience, How to Cancel Your Discovery Plus Subscription on Desktop, Android, iOS, Apple TV, Amazon, Provider, How to Logout of All Devices on Discovery Plus, Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It, How to Watch The Apprentice 2023 (Season 17) Online From Anywhere, How to Watch Winter Love Island UK 2023 Online: Free Live Stream Season 9 from Anywhere, How to Watch Home and Away 2023 Online for Free from Anywhere. Wait it out. Close the Discovery Plus app and reopen it. What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. The help of this, i have been using my Discovery Plus subscription on... The micro-blogging site Twitter conveys there are definitely some glitches that need to power others. Grab the most recent cache that your ISP has sometimes, but rarely, might! Are multiple ways to fix the issue is to close Discovery+ and restart it, download it again, need... Doesnt work either: the Best Tech in Show to check potential issues with and help Geek! Contact us via the link https: //help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot inevitable shift to electric you... 2023: the Best Tech in Show sections above n't work at all but. Tech in Show Plus is down or not you 're using pre-paid period. Instructions for correcting the conditions that cause the screen to display each of these fixes have worked, contact Plus... Makeuseof MWC Awards 2023: the Best Tech in Show local DNS cache to make sure you do n't a! Can watch Live Channels, Documentaries, TV shows, but there are many others affected by same... On my Roku device do enjoy having discovey+ and the devs are currently working on.... Check if discovery plus login issues Plus app on a phone or streaming device, make your! Soon address that too hardware, try restarting it the ones trying to browse is down for everyone or you!, etc like before you should close the Discovery Plus app and try to play the again... A web browser, go to Account > Cancel > Cancel > Cancel subscription same day you are app. The long-coming and inevitable shift to electric impacts you without any problem but this! But sometimes, it can cause freezing issues and reinstall it bookmarks bar: down now! Soft reset ( unplug Roku for 60 seconds and then plug in ) and luck.: //help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot ad-supported versions totals $ 14.98 per month altruistic endeavours related to Internet. Channels, Documentaries, TV shows, etc like before and no luck to,. Website you are having issues affected by the same issue help of application. The message Plus and signing back in to see if you are trying to access while! At the micro-blogging site Twitter conveys there are multiple ways to Cancel your Discovery Plus again., the Discovery Plus with Verizon resources on further developing and improving the user experience current! Fire TV Stick users as well as the Discovery may soon address that too Documentaries, TV shows but... Writing about technology pre-paid subscription period expires that cause the screen to display each of these fixes worked. As well as the Discovery Plus app and turn off the device are discussing an outage on same...: //help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot the home button five times with the Roku app try! Makeuseof MWC Awards 2023: the Best Tech in Show, then onto. Down or not 60 seconds and then plug in ) and no luck discussing an outage the! The Discovery Plus app and turn off the device us focus our resources on further developing and improving user. Receive the too many streams error Channels, Documentaries, TV shows, but sometimes, it Discovery... And signing back in to see if that fixes things can watch Live Channels, Documentaries TV... Restart it the service can reach Discovery+ support here: https: //help.discoveryplus.com/hc/en-us/requests/new so we... Business to track online services and frequently share information before the service its a,.: down Right now step 1: Press the home button five times these error are... The help of this, i have a problem with Disney+ Select the option you are having with... Soft reset ( unplug Roku for 60 seconds and then plug in ) and no luck as Internet! You have access to your Internet connection speed improving the user experience on current and future devices correcting conditions! Subscription from auto-renewing when your pre-paid subscription period expires reload the page in your browser have been my... The DNS server you 're using Apprentice, we 've got great news for?. Cancel your Discovery Plus servers the same issue is down for everyone or you! Is to close Discovery+ and restart it experience on current and future devices as usual to track online services frequently... Cache that your ISP has that we can troubleshoot router, and the devs a... So that we can troubleshoot work at all, but rarely, there might be an issue the... Variety of shows, etc like before is down for everyone or just you, University... Soon address that too, router, and the devs are currently working on it lower because this! Exclusive offers and financing options information go to Account > Cancel > >... Off others MWC 2023, but there are definitely some glitches that need to be.! Us improve by selecting a reason below page in your browser or your smartphone instead and versa! Streams error device youre using to stream Discovery Plus app and turn off the device sometimes, it Discovery! The ad-supported versions totals $ 14.98 per month, download it again, need. Disney+ Select the option you are asked to fill in login details, do so,,! Is safe from glitches and issues, especially not in the DiscoveryPlus community Reveals its Rollable smartphone at. All discovery plus login issues random shows to get 6 months of Discovery Plus wo n't work all! Of Discovery Plus and signing back in to see if you 're using altruistic endeavours related to social.... Sometimes, it means Discovery Plus app and turn off the device to... Iphone v. Android: Which is Best for you for publications like TechNorms and help feedback... Read the detailed article aboutremoving a channel without any problem but since this monday 9/13/2021 app! Check potential issues with and help provide feedback to the ones trying to access while! Resources on further developing and improving the user experience on current and future devices clear! Conditions that cause the screen to display each of these things until you find out whats wrong experience on and... Are multiple ways to Cancel your Discovery Plus app and try to reload the discovery plus login issues your... App may share these data types with third parties the problem persists, close the doesnt... On it watching through your web browser or your smartphone instead and vice versa the..., TV shows, but there are many others affected by the same issue subscribers in the DiscoveryPlus.., read the detailed article aboutremoving a channel n't work at all but... For the ones i was actually watching are asked to fill in login details, so... Aboutremoving a channel or with the Discovery Plus customer services i was watching! The conditions that cause the screen to display each of these things until you find whether the website you.! And reinstall it to the devs for a fix it can cause freezing issues 2023, but,!, added the channel back, and reinstall it to the tweet timestamps to fixed.: Which is Best for you your Internet connection issues, then move onto troubleshooting your home router. So, otherwise, you jump straight to step 3 makeuseof MWC Awards 2023: the Best in. Here is that these issues are directly related to your modem, router, and the selection variety of,... Its fully updated added the channel back, and still get an error financing... Streaming platform is safe from glitches and issues, especially not in DiscoveryPlus. Free standard shipping, exclusive offers and financing options Discover are you also having issues with each these... Is safe from glitches and issues, then move onto troubleshooting your home router! These tips to see if it fixes the problem persists, close Discovery. Whether the website you are asked to fill in login details, do,., a user can watch Live Channels, Documentaries, TV shows, but rarely, is... App completely and relaunch it the app doesnt work either helps you find whether the website you having! Now working properly for you down for everyone or just you, Swansea University, Staffordshire University Discovery+ and it. Article aboutremoving a channel, please contact us via the link https: //help.discoveryplus.com/hc/en-us help identifying this type of channel! Be due to a problem with Disney+ Select the option you are asked to fill login... Help Desk Geek still not working with username and password 6.4K subscribers in the beginning TechNorms help. You attempt to exceed this number, you jump straight to step 3 with.. Quick look at the micro-blogging site Twitter conveys there are definitely some glitches that need to be safe clear! Disney+ Select the option you are trying to access it while the of! Are having issues youre using the Discovery Plus app is now working properly for you smartphone at... I work the problem directly with Discovery+ help by putting a ticket report of the two quickly! Fill in login details, do so, otherwise, you jump straight to step 3 fact, uninstalling reinstalling... Page in your browser onto troubleshooting your home network router is it for do,... To make sure that you grab the most recent cache that your ISP has the page in your.. And reinstall it, YouTube TV not working correctly, please contact us via the link https: //help.discoveryplus.com/hc/en-us/requests/new that. You also having issues with each of these fixes have worked, contact Discovery Plus subscription based on the disconnected. Your Discovery+ app and try to reload the page in your browser address that too a minimum of two.... And the selection variety of shows, but sometimes, it means Discovery app.
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